Grievances

Want to talk to someone confidentially?

If you have a concern or simply want to talk through a situation before deciding what to do, you can speak confidentially with a Calisthenics Victoria Member Protection Information Officer (MPIO).

Our MPIOs are trained to listen, provide information about your options and help you understand where you can go for further support. You do not need to make a formal complaint to speak with an MPIO.

An MPIO does not investigate complaints or make decisions about grievances. Their role is to provide impartial information and support to help you determine the best next step.

To arrange a confidential conversation with a CaliVic MPIO, please call Calisthenics Victoria on 03 9562 6011.

 
CaliVic MPIO

Ashleigh Fitzsimon - ashleigh.fitzsimon@calisthenics.asn.au 

Rebecca Mioduszewski - rebecca.mioduszewski@calisthenics.asn.au

If your concern relates to child safety or a person being at immediate risk, please follow the relevant child safety reporting process.

 

CaliVic Complaint Handler

Angela Banbury - angela.banbury@calisthenics.asn.au

Megan Weiser - megan.weiser@calisthenics.asn.au 


 

Please note for club related complaints, the first step is to follow the club's Grievance Policy to seek a resolution. Complaints should only be escalated to CaliVic when all avenues at the club level have been exhausted. 

To lodge a formal complaint please click on the below link. 

Lodge a Complaint Complaints, Grievances and Dispute Policy

 


More information for clubs on dealing with difficult people and situations, as well as template policies can be found here